Reviews
“We purchased a wall mounted, electric, multi sided fireplace from Village Fireplace. Very pleased with the overall buying experience and the product itself.
Professional, knowledgeable service from initial consultation to eventual installation. Thanks Village Fireplace for another job well done!”
“Love my fireplace and custom mantle
Thank you to all the staff from installing my fireplace. My bbq. Water heater. To servicing all my equipment furnace and ac too. Great company reliable trustworthy keep up the good work”
“The entire process from sales, estimating and installation all handled very professionally. All promises kept.
I would definitely recommend these folks.”
“Monday June 5, 2023 was our families third day of having no hot water! After a frustrating weekend of dealing with another company – the owners of our rental hot water tank – and ten conversations without any help – I went to your office first thing that morning.
Over the years I have always found your company to provide excellent service – this was once again a great example of that!
I explained the situation and the urgency and was assured that a service technician would be out that day but that there were a few customer calls that were ahead of us.
I left feeling confident that the issue would be resolved – the first relief in days!
I drove back to Sarnia and moments later Brandon showed up for our service call.
He addressed the issue promptly and professionally and also provided us with information on options moving forward on how best to avoid such emergency situations in the future.
In a time when good service, professionalism and caring is increasingly rare and difficult to find – A Village Fireplace Shop does it all, does it well and does it locally!
Thank you Brandon and to all the staff!”
“Another fabulous professional cleaning job by the extremely efficient courteous staff. See you in 2024!”
“I called after work today about my air conditioner not working. Within the hour, Brandon arrived and had it repaired in no time. Thank you for the quick and friendly service. I have always recommended you and will continue to do so. You guys are the best!!”
“A Village Fireplace Shop looked after our heating cooling, couldn’t be more pleased with the quality and service we received. Thanks to Brandon and the team.”
“Had the boys come and install my new fireplace, they were very polite and professional. From the estimator to the girls in the office my experience was fantastic. Will definitely recommend a Village Fireplace Shop and will use them for all my future fireplace and HVAC needs.
Hope to see you again Charlie.”
“I want to personally thank A Village Fireplace Shop for the installation of my fireplace yesterday. My fireplace is better than I could imagine, the girls in the office were kind, welcoming and informative Camilla and Crystal. Tina and Amanda, thank you both for working around our busy schedules. Offering to come out to our home late more than once and helping me envision this job in detail. This meant so much to us . To the installers….WOW, you were professional, respectful, and detailed oriented on what steps you were doing next and making sure our little guy had a part of finishing up the final details. He will talk about this for days. If you want a team that works like family, that is efficient, tidy, call A Village Fireplace Shop, they take pride in what they do, you won’t be disappointed. Until my next project
Heather and Jim Smith”